Page 42 - Sattva_2024

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URBAN INFRA
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BUSINESS LEADERSHIP AWARD 2023

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Kochi Metro Rail Limited has been recognized for its operational excellence with the

prestigious Urban Infra Business Leadership Award 2023 for its operations department.
This award underscores KMRL's commitment to providing exceptional services and

driving innovation in the urban transportation sector.

KMRL's success in winning this award can be attributed to several strategic

initiatives undertaken by the operations department. These initiatives include
implementing innovative strategies to increase passenger ridership and KMRL's

proactive approach to digitalization has played a pivotal role in streamlining

operations and improving the overall passenger experience.